Terms & Conditions — gb89 Platform
These Terms and Conditions govern your use of the gb89 platform and all services offered at gb89.io. By creating an account or placing a bet, you confirm that you have read, understood, and agreed to be bound by the provisions set out below. Please read them carefully before proceeding.
Key Policy Highlights
A summary of the most important rules governing your gb89 account. These highlights do not replace the full Terms — please read all sections below.
gb89 is strictly for adults aged 21 and above. Registration by minors is prohibited. Players who misrepresent their age will have accounts suspended and any balances forfeited.
Each player may hold only one registered account. Duplicate accounts created to claim bonuses or circumvent restrictions will be closed and associated balances voided without notice.
Withdrawals require completion of the KYC process. Players must provide valid identity documents as requested. gb89 may pause withdrawal processing until KYC is fully satisfied.
All bonuses and promotions are subject to wagering requirements before withdrawal. Bonus funds and winnings from bonus play may not be withdrawn until the applicable rollover is met.
Players are responsible for maintaining the confidentiality of their login credentials. gb89 will not be liable for any losses arising from unauthorised access caused by failure to secure account details.
Fraud, collusion, use of automated betting software, and any form of bonus abuse are strictly prohibited. gb89 reserves the right to void bets and close accounts where prohibited conduct is detected.
- 1. Introduction & Acceptance
- 2. Eligibility
- 3. Account Registration
- 4. Deposits & Withdrawals
- 5. Bonuses & Promotions
- 6. Betting Rules
- 7. Prohibited Conduct
- 8. Intellectual Property
- 9. Limitation of Liability
- 10. Privacy & Data
- 11. Responsible Gaming
- 12. Account Closure
- 13. Amendments
- 14. Governing Law
- 15. Contact
1 Introduction & Acceptance
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and gb89 ("gb89", "we", "us", "our"), the operator of the online gambling platform accessible at gb89.io. By accessing or using the gb89 platform — whether to browse, register an account, make a deposit, place a bet, or claim a bonus — you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation.
If you do not agree to any provision of these Terms, you must immediately cease using the gb89 platform. Continued use of the platform following any published amendment to these Terms constitutes your acceptance of the revised Terms.
Important Notice: These Terms apply to all products and services offered on the gb89 platform, including but not limited to sports betting, live casino, online slots, crash games (including Limbo), table games, and the gb89 Loyalty Program. Supplementary rules may apply to specific promotions or game types and will be published alongside those products.
gb89 operates as an online entertainment platform. Players are solely responsible for determining whether accessing and using the gb89 platform is lawful in their jurisdiction. gb89 does not represent or warrant that use of the platform is legal in any particular location.
2 Eligibility
To register and maintain an account with gb89, you must satisfy all of the following eligibility criteria at all times:
- You must be at least 21 years of age. gb89 enforces a strict 21+ policy across all product categories. Individuals below the age of 21 are strictly prohibited from registering an account or placing any bet.
- You must be a natural person (not a corporation, trust, partnership, or other legal entity) registering on your own behalf.
- You must not be a resident of, or accessing the platform from, any jurisdiction in which online gambling is explicitly prohibited by applicable law.
- You must not be an employee, contractor, director, officer, or immediate family member of gb89 or any of its affiliated companies, game providers, or payment processors, unless prior written consent has been obtained from gb89 management.
- You must not have previously had an account closed, suspended, or banned by gb89 for any reason, including but not limited to fraud, collusion, or breach of these Terms.
- You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
gb89 reserves the right to request proof of age and identity at any time. Where reasonable doubt exists regarding a player's eligibility, gb89 may suspend the account and withhold access to funds pending verification. Players who misrepresent their age or identity will have their accounts permanently closed and any account balance forfeited.
3 Account Registration
3.1 Registration Requirements
To access the full range of gb89 products and services, you must register a player account. During registration, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and mobile phone number. You must promptly update your account details if any information changes.
3.2 Single Account Policy
Each player may register and operate only one account. gb89 employs technical and manual review processes to detect duplicate accounts. Where multiple accounts are identified as belonging to the same individual — based on device fingerprint, IP address, payment method, identity documents, or other indicators — gb89 will close all duplicate accounts, void any associated bets or balances derived from bonus play, and may permanently ban the individual from the platform.
3.3 Account Security
You are solely responsible for maintaining the confidentiality of your username, password, and any two-factor authentication codes associated with your account. You must not share your login credentials with any third party. Any action taken on your account using your credentials will be treated as having been carried out by you. If you suspect unauthorised access to your account, you must contact gb89 support immediately at [email protected].
Security Reminder: gb89 will never ask for your password via email, live chat, or telephone. If you receive any such request, do not comply and report it to our support team immediately.
3.4 KYC Verification
Before processing any withdrawal, gb89 requires completion of the Know Your Customer ("KYC") verification process. You may be required to submit a valid government-issued photo identification document, proof of residential address, and proof of ownership of the payment method used for deposits. gb89 reserves the right to request additional documentation at its discretion. Failure to provide satisfactory KYC documentation within a reasonable period may result in suspension of withdrawal rights and, in cases of suspected fraud, permanent account closure.
4 Deposits & Withdrawals
4.1 Accepted Payment Methods
gb89 accepts deposits and processes withdrawals in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may change from time to time. Players are responsible for ensuring they use payment methods registered in their own name.
4.2 Minimum Deposit
The minimum deposit amount is ৳200 per transaction. No maximum deposit limit is applied at the platform level, though individual payment method providers may impose their own transaction limits. Deposits are generally credited to player accounts within seconds for mobile banking methods including bKash, Nagad, Rocket, and Upay.
4.3 Withdrawals
Withdrawals are available to KYC-verified accounts only. The minimum withdrawal amount is ৳500. gb89 targets same-day processing for verified accounts submitting withdrawal requests before 22:00 Bangladesh Standard Time (UTC+6). Withdrawals are sent to the same payment method used for the most recent deposit where practicable. gb89 reserves the right to conduct additional security checks on withdrawal requests, which may extend processing times beyond the standard target.
4.4 Anti-Money Laundering
gb89 operates in compliance with applicable anti-money laundering principles. Players may only withdraw funds that have been genuinely wagered on the platform. Depositing funds without placing bets and then withdrawing ("chip dumping" or "money cycling") is strictly prohibited and may result in account suspension, forfeiture of funds, and referral to relevant authorities. gb89 reserves the right to request detailed source-of-funds documentation from any player at any time.
5 Bonuses & Promotions
gb89 offers a range of bonuses, promotions, and rewards to eligible players, including welcome bonuses, reload bonuses, free bets, cashback offers, and Loyalty Program tier rewards. The following general conditions apply to all bonuses unless specific promotional terms state otherwise:
- Bonuses are available to eligible registered players only. gb89 reserves the right to determine eligibility at its discretion.
- Each bonus offer may only be claimed once per player, per household, per device, and per payment method, unless explicitly stated otherwise in the promotional terms.
- Bonus funds and winnings generated from bonus play are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier will be stated in the specific promotional terms.
- Unless promotional terms specify otherwise, only real-money bets placed on eligible games count towards wagering requirements. Different game types may contribute at different rates (e.g., slots may contribute 100%, live casino games may contribute at a lower rate).
- gb89 reserves the right to amend, suspend, or withdraw any bonus offer at any time without prior notice, including where there is evidence of abuse or technical error.
- Where bonus funds are used in a manner inconsistent with these Terms or applicable promotional terms, gb89 may void the bonus and any associated winnings.
Loyalty Program: The gb89 Loyalty Program operates under its own supplementary terms, accessible at /loyalty-program. Loyalty points and tier benefits are subject to those terms in addition to these general Terms and Conditions.
6 Betting Rules
6.1 Bet Placement
All bets placed on the gb89 platform are final once confirmed by the system. Players are responsible for ensuring bet details — selection, stake, and market — are correct before confirming. gb89 will not accept claims for refunds or amendments arising from player error after a bet has been confirmed.
6.2 Minimum and Maximum Stakes
Minimum and maximum stake limits vary by product, market, and game type. Current limits are displayed within the relevant game or betting market interface. gb89 reserves the right to alter stake limits at any time and to restrict individual player stake limits at its discretion.
6.3 Errors and Malfunctions
In the event of a technical malfunction, system error, or manifest pricing error, gb89 reserves the right to void affected bets and return stakes to player accounts. "Manifest error" refers to an obvious and demonstrable mistake in the odds or game parameters published on the platform. Winnings accrued from manifest errors will not be paid and stakes will be returned.
6.4 Live Betting
Live (in-play) betting markets may be suspended or settled at any time in response to match events. Bets accepted during a suspension period — due to latency in data feeds or communication — may be voided at gb89's discretion. gb89 is not responsible for delays between events occurring in reality and those events being reflected in live betting markets.
7 Prohibited Conduct
The following activities are strictly prohibited on the gb89 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, forfeiture of account balance, and referral to law enforcement or other relevant authorities:
- Using automated software, bots, scripts, artificial intelligence tools, or any other non-human means to interact with the platform, place bets, or exploit game mechanics.
- Colluding with other players or third parties to gain an unfair advantage in any game or betting market.
- Exploiting software vulnerabilities, game bugs, or pricing errors for financial gain.
- Engaging in any form of bonus abuse, including but not limited to creating multiple accounts to claim promotions, structuring deposits to trigger multiple bonus eligibility thresholds, or wagering in a pattern designed to minimise risk while fulfilling rollover requirements.
- Depositing or withdrawing funds for the purpose of money laundering, fraud, or any other criminal activity.
- Accessing the platform using a VPN, proxy, or any other service designed to disguise your true location or identity for the purpose of circumventing geographic restrictions.
- Providing false, misleading, or fraudulent information during registration or the KYC process.
- Engaging in any conduct that disrupts, degrades, or interferes with the operation of the platform or the experience of other players.
8 Intellectual Property
All content available on the gb89 platform — including but not limited to the gb89 brand name and logo, website design, software, game interfaces, graphics, text, data, and audiovisual content — is the intellectual property of gb89 or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal entertainment purposes in accordance with these Terms. This licence does not include any right to reproduce, copy, modify, distribute, display, perform, reverse-engineer, or create derivative works from any content on the platform without the prior written consent of gb89.
Game titles, provider logos, and associated trademarks (including those of Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi) remain the intellectual property of their respective owners and are used by gb89 under licence.
9 Limitation of Liability
To the fullest extent permitted by applicable law, gb89 and its officers, directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of, or inability to use, the gb89 platform. This includes but is not limited to:
- Loss of funds resulting from gambling activity on the platform.
- Interruptions to service, platform downtime, or technical errors beyond gb89's reasonable control.
- Unauthorised access to your account resulting from your failure to maintain the security of your credentials.
- Any reliance placed on information, odds, or statistics published on the platform.
- Delays in processing deposits, withdrawals, or KYC verification caused by third-party payment providers or banking institutions.
Gambling Risk Notice: Gambling involves risk. Players should only bet what they can afford to lose. gb89 does not guarantee winnings and past results do not predict future outcomes. If gambling is causing financial or personal difficulties, please consult our Responsible Gaming resources.
Nothing in these Terms shall limit gb89's liability for death, personal injury, or fraud caused by its own negligence or wilful misconduct, to the extent that such limitation is not permitted by law.
10 Privacy & Data
gb89 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and available at /privacy-policy. By registering an account, you acknowledge that you have read the Privacy Policy and consent to the processing of your personal data as described therein.
gb89 uses personal data to verify player identity, process transactions, detect fraud, personalise the player experience, and comply with applicable legal and regulatory obligations. gb89 does not sell personal data to third parties. Data is shared only with service providers directly involved in operating the platform — including payment processors, KYC verification services, and game providers — under strict data processing agreements.
11 Responsible Gaming
gb89 is committed to promoting responsible gambling. We provide a suite of tools to help players manage their activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and voluntary self-exclusion. These tools are accessible directly from the account settings panel and take effect within 24 hours of being set.
If you believe your gambling is becoming a problem, or if you are experiencing financial distress as a result of gambling, we strongly encourage you to use the self-exclusion facility or contact our support team at [email protected]. Detailed guidance on responsible gaming tools and external support resources is available at /responsible-gaming.
gb89 enforces the 21+ age restriction as a non-negotiable minimum. We actively monitor account behaviour for signs of problem gambling and may proactively apply account restrictions where such behaviour is identified, in the interests of player welfare.
12 Account Closure
12.1 Closure by Player
You may request closure of your gb89 account at any time by contacting support at [email protected]. Prior to closure, any pending bets will be settled in the normal course, and any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to completion of KYC verification.
12.2 Closure by gb89
gb89 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in circumstances including but not limited to: breach of these Terms, suspected fraud or collusion, failure to complete KYC verification, provision of false information, or conduct deemed harmful to the platform or other players. In cases of confirmed fraud or material breach of these Terms, gb89 may forfeit the account balance. In all other cases, a verified real-money balance will be returned to the player.
13 Amendments to These Terms
gb89 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, gb89 will provide notice to registered players via the email address on file or via a prominent notice on the platform. The effective date of any revised Terms will be displayed at the top of this page.
Your continued use of the gb89 platform following the publication of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must cease using the platform and may request account closure in accordance with Section 12.1 above.
14 Governing Law & Disputes
These Terms shall be interpreted and governed in accordance with applicable principles of fairness and the mutual intent of the parties. In the event of any dispute arising from or in connection with these Terms or your use of the gb89 platform, both parties agree to first attempt resolution through good-faith negotiation. Disputes should be submitted to gb89 in writing to [email protected], with sufficient detail to allow investigation.
gb89 will acknowledge receipt of a formal dispute within 5 business days and aim to provide a substantive response within 20 business days. Where a dispute cannot be resolved through internal processes, the matter may be referred to an independent dispute resolution mechanism as notified to players at that time.
15 Contact Information
If you have any questions about these Terms and Conditions, require clarification on any provision, or wish to submit a formal dispute, please contact the gb89 support team using the details below. All communications must be in English.
Support Email: [email protected] (plain text — not a clickable link)
Support Hours: 24 hours a day, 7 days a week
Response Target: Under 5 minutes via live chat during Bangladesh peak hours (18:00–02:00 BST);
under 24 hours via email
Language: English
For responsible gaming concerns or self-exclusion requests, you may also visit /responsible-gaming for immediate access to account management tools without contacting support.
Questions? We're Here to Help
If any part of these Terms is unclear, our support team is available 24/7. You can also explore our FAQ for quick answers or visit the Responsible Gaming page for player protection tools.